We help keep AI agents working, even when someone else built them. Assess what exists, establish a baseline, evaluate regularly and improve what we’re authorized to change.
Discuss managed agent careInitial assessment first. Scope confirmed before engagement.
An unfamiliar agent needs more than a prompt edit. We review its purpose, expected behavior, tools, escalation paths and available access before recommending a baseline or care scope.
Eligibility depends on assessment, permissioned access, authority to act and platform feasibility. We do not promise access to every platform or make changes without approval.
We’re an evaluation and agent-care specialist, not a general-purpose AI agent development shop. Existing Studio services remain separately scoped.
Inspect the existing agent, permitted access and expected behavior. Establish test scenarios and an evidence-based starting point.
Run periodic evaluations and human review against the baseline, including agreed checks after relevant changes.
Share evidence, priorities and recommendations. Implement only permitted fixes within the allowance defined in your contract.
Retest agreed changes and review what remains. Recommend improvements for the next recurring review, with larger work quoted separately.
Working starting estimates, not fixed packages. Coverage, cadence and the fix allowance are finalized in your proposal after assessment.
From $1,500/month
Scheduled tests, human review, findings and reports, a defined permissioned fix allowance, and retesting within agreed scope.
An initial paid diagnostic may be required. Platform/model usage and major builds are quoted separately.
From $2,500/month
Scheduled tests, human review, findings and reports, a defined permissioned fix allowance, and retesting within agreed scope.
An initial paid diagnostic may be required. Platform/model usage and major builds are quoted separately.
Hours, test cadence and response expectations are agreed in your proposal. Looking for assessment or automated testing instead? Compare Behavior Assurance offers →
Explore the published sample report: test scenarios, transcript excerpts, findings and retest evidence. It is a fictional, illustrative example of our evaluation methodology — not a customer case study.
See sample evaluation reportsYes, where an initial assessment establishes sufficient access, authority and platform feasibility. Some agents are only accessible for testing; implementation may remain with your vendor or team.
An initial assessment and baseline are required before recurring care is scoped. A paid diagnostic may be a prerequisite; its scope and fee are confirmed before you engage us.
No. This is periodic evaluation and human review, not real-time production observability, a 24/7 service or an incident-response SLA. Production monitoring and operational ownership remain with your agreed team or provider.
Only authorized fixes within the defined contractual allowance. Hours, test cadence, coverage and response expectations are finalized in the proposal, not promised by these starting estimates. Major builds and platform/model usage are quoted separately.
Continuous Behavior Review remains $1,500/month for scheduled testing and human review within an agreed assurance scope. Managed care can additionally include a defined allowance for permissioned fixes. The written scope determines which service fits.
Tell us about its platform, purpose and current concerns. We’ll confirm the assessment and access needed before proposing care.
Discuss managed agent careOr email hello@characterops.io